Kit for Councils
A pack for local authorities to support strong community relationships
During Covid we have seen inspiring examples of councils across the country nimbly adapting to respond and support community activity. As we look beyond the pandemic, we must nurture these new relationships, enabling them to flourish into the networks of support that will enrich and strengthen our community life. Councils must be at the heart of this.
This kit of resources – created with Tony Clements, CEO of Ealing Council – is designed to help councils look ahead to reimagine their organisations and services with relationships at their heart.
What is the appropriate statecraft, in style and substance, for enabling strong and connected communities? How does the state open possibilities without undue risk, and raise the game without controlling and constraining? By putting relationships at the heart.
Explore the kit
The Relationships Framework
A set of principles for sustaining and nurturing community activity now and in the future
The Framework in Action
A database of dozens of real life examples of councils working in relationship-centred ways
The Relationships Navigator
A simple tool to use with your team to assess how closely your practice aligns with the principles in the Framework
Relational Councils Network
In partnership with London Borough of Barking and Dagenham Council, we have set up The Relational Councils Network: A peer learning space for anyone working in or with local authorities and seeking to make relationships the central operating principle. During our sessions together, we hear from inspirational speakers, share examples of how relationships can strengthen the work of councils, and explore practical ideas and expertise.
In this video, originally shared with Grapevine’s Thinkers and Doers network, Tony Clements introduces the Kit for Councils, talks through the nine principles, and fields some questions from members.
9 principles for councils
In The Relationships Framework we suggest 9 principles for for sustaining and nurturing community activity now and in the future.
Shift the obstacles
Remove bureaucratic barriers to community activity and citizens engaging with the council
Sustain motivation and build new purpose
Show people how their relationships and actions help address big issues.
Develop the Covid social infrastructure
Build on the new ways of working and connecting the pandemic has catalysed
Create open and transparent cultures
Foster trust by setting clear standards, being honest about mistakes + making information open
Enhance the everyday touchpoints
Make relationship–building an integral aim of council services
Build relationships into physical spaces
Use the built environment to encourage connection
Renew relationships with the voluntary sector
Share power through equal collaboration and favourable procurement
Train and empower staff
Equip council staff and dedicated community teams to build relationships day-to-day
Embrace new accountabilities
Ensure the council is publicly held to account for fostering community relationships.
Related blogs
A ‘Society of Service?’: Practical ideas for local and central government
In brief Days after the Prime Minister launched a bold new Civil Society Compact, the Health secretary announced a major public consultation on the future of the NHS and the Chancellor introduced a budget that squeezed frontline services in the short term, invested in...
Relational Councils: Learning from crisis
Mutual aid was driven from the ground up but flourished with appropriate support from local councils. The UK response to refugees arriving from Ukraine was led from the top down but could only succeed with local engagement. What can we learn from this approach to the...
Sustaining the care: Learning from the Warm Hubs experience
What can we learn from the Warm Hubs experience about how to create ‘relational spaces’? And how can this learning, combined with the learning from the community response to the covid pandemic, inform and inspire a bottom up, relationship centred approach to...