Privacy policy

This notice concerns the process of personal data by Shift Foundation, Shift Design or any of its associated projects

Shift Foundation respects and protects the privacy of people who use our website (the “Website”). This Privacy Notice explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, this means any information that can directly or indirectly identify you. It also explains how we keep your data safe and secure and your rights and choices in relation to your information.

If you have any questions regarding Shift Design’s Privacy Notice and our privacy practises or would like to exercise any of your rights, please get in touch via the following information:

Email us:

Telephone us: 0207 253 9781

Write to us: Data Protection Officer, 71 St John Street, London, EC1M 4NJ

Who we are?

Shift Design is here to support social organisations by using a collective approach to tackling society’s social problems. We bring together rigorous research, bold creativity, strategic thinking and an open and collaborative mindset to design sustainable solutions to challenging social problems. 

In this notice, Shift Design, ‘we’, ‘us’, and ‘our’ means:

Shift Design, Charity Registration Number 1134546 with a Registered Address at 71 St John Street, London, EC1M 4NJ.

What information does Shift Foundation collect?

Shift Foundation does not collect any unique information about you (such as your name, e-mail address etc), except when you specifically and knowingly provide such information. Shift Foundation collects data when you register to receive our email newsletter or via the completion of other sign up forms. In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.

How do we use this personal information?
  • When you sign up to receive Shift News, we use the email address provided to share with you: Newsletters – our regular Shift Foundation news bulletin
  • Blogs and website articles produced by Shift Foundation on programme and industry related topics
  • Event information – news of upcoming events that we feel would be of interest to you.
  • Trade Articles – news/articles featuring Shift Foundation programme or products
  • Social Media – When you interact with us on social media platforms such as Facebook and Twitter, we may obtain information about you (for example, when you publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms.
Is your information shared with third parties?

The information you provide when registering will not be shared with any other entity or organisation, without your explicit consent, aside from our service providers who operate elements of our service and process data on our behalf, and apart from your username, which will appear on blog entries and other submissions you make for inclusion on the website.

We will not use the information submitted through the registration process on the Website for any other purpose and we will not pass your contact details to any third party for the purpose of making any marketing communication to you without having first received your explicit consent.

Any external websites linked to from Shift Foundation’s website are developed by people over whom Shift Foundation exercises no control. These sites may send their own cookies to users, collect data or solicit personal information. We give no warranty or indemnity in relation to the content appearing on those websites or in relation to the administration of these websites.

How is your information held?

Your details are securely stored on our CRM System and email database. By providing personal details during registrationregistration, you are consenting to the use of those details for the purposes of identifying you as a unique user.

All data collected will be held within the European Union and the European Economic AreaUnited Kingdom and no transfer outside of the UK is needed in order to process your data. or other territory complying with the legal and technical guidelines laid down for handling data by the European Union and will only be used for the specific purpose for which it was sought and to which you consented. It will not be used for any other purpose whatsoever. Any personal data we hold on you will be deleted or updated upon request and any inaccurate or misleading data held will be changed or deleted upon your request.

Details of the data we hold on you will be provided on request. Any request of this nature should be directed to the e-mail address shown at the bottom of this notice.

As required by The Data Protection, Privacy and Electronic Communications Regulation 2019 (UK GDPR). the General Data Protection Regulation (GDPR), Shift Foundation follows strict security procedures in relation to the storage and disclosure of information which you have given to us, to prevent unauthorised access or use of such data. In the event, however, that Shift Foundation or its officers or employees are required to undertake any act under the Regulation of Investigatory Powers Act or similar legislation Shift Foundation or such person shall be entitled and occasionally obliged to do so without informing you. We would also ask that in such circumstances you co-operate with Shift Foundation.

How long is your information held by us?

Unless a longer retention period is required or permitted by law, we will only hold your personal information on our systems for the period necessary to fulfil the purposes outlined in this Privacy NoticePolicy or until you request it is deleted.

We review our retention periods on a regular basis and update our Records of PRocessing Activities (RoPAs) accordingly.

Your rights and choices

Here at Shift Design, we respect and value your choices. You have a choice whether or not you wish to receive information from us. If you do not want to receive direct marketing communications form us about the charitable work we do and any products or services, you can opt out at any time by contacting one of the team at any of the contact details listed in this section.

Email us:

Telephone us: 0207 253 9781

Write to us: Data Protection Officer, 71 St John Street, London, EC1M 4NJ

Under Data Protection Law in the UK, you have certain rights over the personal information that we hold about you. Here is a summary of the rights we think apply:

Right of Access

You have the right to access any personal information that you have submitted to us. Send an email: Be sure to include your name and clear instructions on what you would like Shift Foundation to do. Write to our Data Protection Officer: Duncan Brown, 71 St John Street, London, EC1M 2NJ. Be sure to include your name and clear instructions on what you require. 

Right to be Informed

You have the right to be informed as to how we use your data under what lawful basis we carry out any processing. This privacy notice sets this information out however if you would like further information or feel that your rights are not being respected please get in contact with any of the details listed above. 

Right of Erasure

You may request for us to delete some or all of your information we hold about you. Subject to certain exceptions, we will do so as far as we are required to. 

Right to Object

You have the right to object to processing where we are using your personal information such as where it is based on legitimate interests or for direct marketing. 

Inaccurate Personal Information Corrected 

Inaccurate or incomplete information we hold about you can be corrected. The accuracy of your information is important to us and we are working on ways to make this easier for you to review and correct the information that we hold about you. We will also carry out an annual accuracy check and contact you to ensure your information is up to date. If any of your information is out of date or if you are unsure of this, please get in contact through any of the contact details listed in this section.

Right of Restriction

You have a right to restrict the processing of some or all of your personal information if there is a disagreement about its accuracy, or if we are not lawfully allowed to use it.

Right to Access your Information

You have a right to request access to a copy of your personal information that we hold about you, along with the information on what personal information we use, why we use it, who we share it with, how long we keep the information for and whenever it has been used for automated decision making. You can make a request for access free of charge and proof of identity is required.

No automated Decision Making

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. You have the right not to be subject to automated decisions that will create legal effects or create a similar significant impact on you, unless you have given us consent, it is necessary for a contract between you and us or is otherwise permitted by law. You also have certain rights to challenge decisions made about you. We do not currently carry out automated decision making.


You can ask us to provide you or a third party with some of the personal information that we hold about you in a structured. commonly used, electronic form so it can be easily transferred. 

Right to Unsubscribe

You have the right to unsubscribe from our database by selecting unsubscribe option at the bottom of any of our communications or by contacting


Shift Foundation does note and save information such as time of day, browser type and content requested when you visit our website. This information is used to provide more relevant services to users. We do this by placing a piece of code on each web page. This provides statistical site usage information relating solely to Internet usage behaviour.

We may also use ‘Cookies’ to collect other information that is not personal information (i.e. it will not identify you). Cookies are a means by which information relating to your internet activity (such as whether you have visited the Website before) is recorded on your hard drive and used by us to improve the Website. For example, Cookies may be used to gather statistical information that will assist in understanding what users find interesting and useful on the Website.

These Cookies are known as your ‘Unique Visitor Cookie’, which is a small piece of data or a number that identifies your computer. This information cannot be used to identify you. This data is sent to your browser from a Web server and then stored onto your computer’s hard drive.

Through modification of browser preferences, a user can elect to accept all Cookie, receive notification when a cookie is set or decline all Cookies.

For further assistance in disabling Cookies, please consult your web browser’s “Help” file or visit the website at

Transferring your information outside of the United Kingdom

When data is transferred outside of the UK, appropriate safeguards are in place to ensure adequate levels of security are in place and are in line with data protection laws. We do not currently transfer data outside of the UK and you will be notified if and when Shift Design does.

Changes to this notice

Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes, we’ll make this clear on our website.

Review of this Notice

We keep this notice under regular review. This policy was last updated December 2020.

Who can I ask if I have additional questions?

Shift Foundation will answer any additional questions you may have. The e-mail address is: